After Captain Taylor, the first mate, and several comrades returned to the German warship, how could they escape from the dead on this dilapidated U-571 in the face of German artillery fire? When Masura and the crew asked Taylor what to do, he didn't have much combat experience, in the vast Atlantic Ocean, when he was not fully equipped and needed to fight a complete, powerful destroyer. He is also helpless. "To be honest, I don't know what to do." The
experienced chief mate told him later: As the highest commander on the ship, you can't say you don't know. As the highest commander, you are omnipotent. Nothing to fear. There is a solution. When the crew hears you say they don't know, they lose their support, and the army will lose their minds.
Because the first mate's remarks made Taylor reflect deeply, and because of these words, the whole battle situation was changed. At the most difficult time, he did not give up, nor did the members. In the end, he successfully blew up the opponent's destroyer, brought back the password, and completed the mission.
Yes! As a leader of the company, his words and deeds will have an impact on his employees. Cohesion, solidarity, etc., are all inseparable from leaders. When the omnipotent manager has created the aura of omnipotence, what is invincible?
It is the same when we face customers, no matter how big the company is, but the customer only contacts you , you are everything to him. When you don't know it yourself, what can you do to convince them that the sense of security is not given by the company, but by the business itself.
Please never say you don't know, please don't face customers with a slack attitude
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