The service industry is the most unfamiliar, shopping malls, restaurants and so on.
We seem to be accustomed to the service of the waiters. When encountering an unsatisfactory attitude, the first reaction in our hearts is mostly to think, "incompetent", "unprofessional", or "complaint", "report".
As a five-star hotel, the Taj Mahal Hotel is naturally required to be impeccable. The hotel staff who sacrificed their lives to protect the guests, even to the point of opening the door to the staff passage for guests, still adhered to the concept of "guest is god", and the guests asked the waiter Arjun to shave his beard and take off his turban because of fear and discomfort.
"Mumbai Hotel" serves as a wake-up call to the world not only in peace and anti-terrorism, but also in reminding people to pay attention to the service industry and the humble people in every corner.
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