There are two negotiations in this film . Analyze these two negotiations from different perspectives (strategy, skills, language, bargaining chips, expressions...).
1. Daniel rescues the hostages (first)
[03:03] [Techniques] Holding the suspect’s personality and life background sorted by his work colleagues, in seemingly casual conversations, distinguish the authenticity of the data and increase the success rate of negotiations . In the film, Daniel discovered one point that does not match the data through dialogue: criminals don't like dogs.
[03:55] [Tip] Daniel uses the small tool "mirror" to survey the situation in the house to ensure that he can get first-hand information about the other party.
[06:34] [Language] The criminal said: "What if you lie to me?" Daniel replied: "Then you will shoot me to death!" The affirmative tone made the criminal think that Daniel did not lie and his wife really came NS. In
business negotiations, we must also maintain an average speech speed and a calm tone to show our sincerity and confidence.
[07:41] [Language] As soon as he entered the room, Daniel watched the TV and said: "The wind is sunny and the weather is warm, suitable for going out." Subtly relaxing the psychology of the hostage (the suspect's daughter) and the suspect. (Trade)
This is as important as our opening greetings in business negotiations, and full of skills.
[07:52] [Strategy] Daniel offered to look around the room to make sure there are no other hostages. In fact, he actually found an excuse to distract the criminal's attention and give his colleagues a chance to rescue the little girl and achieve the first step-the goal of changing hostages. Then he led the criminal to the window and exposed him to the sniper, deceiving him that he belonged to the Marine Corps, and talked to him about familiar and interesting topics, distracting him. Let him lower his vigilance before being shot.
2. Daniel kidnapped three hostages, and tried to restore his innocence
(1) Before the negotiation (preparation)
· [ Bargaining Chip] Daniel kidnapped three hostages: Nibaum, Nibaum's secretary, and Frost. Increased his own bargaining chips
. [Language] Daniel faced the walkie-talkie, showing affection to those who might hurt him, making them feel soft, and saving their lives at a critical moment
. [Strategy] Daniel proposed to find a designated negotiation expert Chris negotiates. Because his negotiation principle is to ensure the safety of the other party as much as possible.
(2) During the negotiation process (the use of
strategy ) [Strategy] 1. Chris won two more chips for himself by turning off the heating and power failure. In exchange for a hostage.
2. Daniel pretended to kill a hostage, letting the other party know the consequences of rash advancement and his own determination. Gained control of the team for Chris.
3. Strong adaptability. Through trial, it was discovered that the informant Chris was looking for was a fake.
(The information that the scammer found on the computer is: the informant is actually Nathan (including relevant personal information such as Nathan graduated from a certain school) to the Ministry of Internal Affairs Supervision. So only the informant came to buy it. The
informant behind the head of the Internal Affairs Supervision Department (the one who was finally killed by guns) was fabricated by Nathan (if there is such an informer and he is a classmate with Nathan, then it should be from the same school as Nathan). That’s why Danny determined that the informer was a fake. When Danny escaped, he asked the negotiator: Who was Nathan planned to see the night before he was killed? (He thought it was the informer).
The answer was: Nathan The person I want to meet is Danny. So Nathan is the real informer.)
[Eyes] At the end of the film, when Chris negotiated with Fros, his eyes were very firm, which left a very deep impression on me. This has two advantages: attract the other person's attention to yourself; make the other person believe in yourself.
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