Joe Lieber:
Take a seat.
Thomas Bardo:
Hi. I'm Thomas Bardo. Sorry about the clothes.
Joe Lieber:
And how do you spell your name?
Thomas Bardo:
B-A-R-D-O. Yeah, you'll probably see that I was a project manager. Very challenging job, but my company decided to downsize just before my benefits kicked in. You know how that is. Then the unemployment ran out. I thought I might have better luck in the city, but... you know how that goes.
Joe Lieber:
You know, I can't seem to find you in the computer.
Thomas Bardo:
Oh?
Joe Lieber:
All right.
[He opens a drawer and takes out a form]
Joe Lieber:
You take that, fill it out, and mail it in.
Thomas Bardo:
Uh, I've already filled this out.
Joe Lieber:
Well, you can't be in the computer until you fill it out and mail it in.
Thomas Bardo:
But I've already mailed this in. That's how I got the appointment.
Joe Lieber:
Well, you can't have an appointment until you're in the computer.
Thomas Bardo:
But I have an appointment. It was at one, and I've been waiting for three and a half hours.
Joe Lieber:
But you're not in the computer.
Thomas Bardo:
But...
Joe Lieber:
You're not in the computer. So, you fill out the 976, you mail it in to me, and I will make sure you get an appointment.
Thomas Bardo:
Look, Mr. Lieber, this hasn't been a good day for me, you know. Can't you just take my word that I've already sent this in? Or put me in now, and...
Joe Lieber:
Sir, look, um, if you're willing to follow procedures, we can work with you. If not... it's your choice.
Thomas Bardo:
[Thomas sighs in defeat]
Well, I guess I'd better fill this out, huh?
Joe Lieber:
That's the procedure.
